The refund application(s) is only for bookings made on this website. Details please refer to the Fare Note of your ticket. For itinerary to/from USA: A no-penalty 100% refund will be given if the refund application is made within 24 hours of purchase and if the ticket purchase was made at least one week (168 hours) prior to the first flight departure.
C001: Personal identifiers, including but not limited to: name, job title, home address, work address, previous addresses, home phone numbers, cell phone numbers, instant messaging accounts, online platform accounts, mailing and registered addresses, photographs, fingerprints, email addresses, electronic signatures, personal certificate card numbers, digital certificate numbers, records of online identification/queries, IP addresses, Cookies or any other information for identifying a person;

Operating costs for US major airlines are primarily aircraft operating expense including jet fuel, aircraft maintenance, depreciation and aircrew for 44%, servicing expense for 29% (traffic 11%, passenger 11% and aircraft 7%), 14% for reservations and sales and 13% for overheads (administration 6% and advertising 2%). An average US major Boeing 757-200 flies 1,252 mi (2,015 km) stages 11.3 block hours per day and costs $2,550 per block hour : $923 of ownership, $590 of maintenance, $548 of fuel and $489 of crew; or $13.34 per 186 seats per block hour. For a Boeing 737-500, a low-cost carrier like Southwest have lower operating costs at $1,526 than a full service one like United at $2,974, and higher productivity with 399,746 ASM per day against 264,284, resulting in a unit cost of 0.38 $cts/ASM against 1.13 $cts/ASM.[71]
Toward the end of the century, a new style of low cost airline emerged, offering a no-frills product at a lower price. Southwest Airlines, JetBlue, AirTran Airways, Skybus Airlines and other low-cost carriers began to represent a serious challenge to the so-called "legacy airlines", as did their low-cost counterparts in many other countries.[42] Their commercial viability represented a serious competitive threat to the legacy carriers. However, of these, ATA and Skybus have since ceased operations.

EVA AIR will follow the guidelines for “ Categories of personal information collected” in using the e-mail addresses collected from you to deliver relevant information that you have agreed to receive, including transaction information, services and special privileges, various information notice of Infinity MileageLands such as mileage statement, card tier expired or mileage expired letter, notice of special privileges for member only, etc. and will make known on the e-mail that it is sent by EVA AIR. Our email may contain electronic images known as Web Beacons that allow us to know whether and how many times, our email are opend and verify any click through to links within the email. The Web Beacons will be deleted when you delete the email.

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