On Airbus A321 aircraft, Hawaiian offers iPad mini tablet computers for rent,[98] in addition to movies shown on overhead projection screens. Prior to September 1, 2013, Hawaiian offered DigEplayer portable video players for rent. Airbus A330 aircraft are equipped with on-demand units built into every seatback. The new Airbus A321neo will be equipped with personal device entertainment via app.
On March 31, 2011, Hawaiian announced that they will be renovating the check-in lobby of the inter-island terminal at the Honolulu International Airport (Hawaiian's main hub). Hawaiian, the only occupant of the inter-island terminal, will be removing the traditional check-in counter, to install six circular check-in islands in the middle of the lobbies. Those check-in islands can be used for inter-island, mainland, and international flights.[38]
The personal information you provide is processed via computerized instruments, with the required cross border data transmission to the Company and its contractors, agencies, subsidiaries, associated companies, group, immigration authorities of the arrival country and business partners, for the provision of products and services. The Company shall make every effort to ensure that its employees, agents, contractors, agencies, subsidiaries, associated companies, group and partner service providers observe and adhere to the terms of this Privacy Policy.
On August 30, 2012, Hawaiian filed an application with the U.S. Department of Transportation for a nonstop route between Kona and Tokyo-Haneda.[41] This would fill a void that Japan Airlines left when it ceased service to Kona nearly two years earlier.[41] However, the US Department of Transportation rejected the airline's application to begin service.[42]
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On March 31, 2011, Hawaiian announced that they will be renovating the check-in lobby of the inter-island terminal at the Honolulu International Airport (Hawaiian's main hub). Hawaiian, the only occupant of the inter-island terminal, will be removing the traditional check-in counter, to install six circular check-in islands in the middle of the lobbies. Those check-in islands can be used for inter-island, mainland, and international flights.[38]


Animals will not be transported on nonstop flights from the United States to Hawaii. They must travel to Hawaii via the airport’s animal quarantine area located in Honolulu. Hawaiian will accept pets such as cats, dogs and household birds, but it is the passenger’s sole responsibility to discuss with, in advance, their local government’s Departure of Agriculture in order to arrange the necessary paperwork.


Starting December 1, 2017, guests in the main cabin on Hawaiian flights between Hawaiʻi and Western U.S. gateway cities will be treated to complimentary meal service exclusively created for the airline’s new Pau Hāna Café brand. The Pau Hāna Café, branded meals made exclusively for the airline, consists of a continental breakfast box for brunch and hot sandwich and side for lunch. Pau Hāna, a Hawaiian term for “finished work,” is a time to relax and unwind after a long workday.[97] The meal service will be followed by coffee and a sweet treat for dessert. A parting Mahalo service features the carrier’s popular Kōloa Breeze cocktail, featuring Kōloa Rum from the Island of Kauaʻi, and the airline's signature Pau Hāna snack mix.
EVA AIR collects passengers’ personal information for the following purposes: flight booking process, establishment of ticket-related data, ticketing notice, issue of itinerary, transportation management, consumer/passenger/membership services and management, irregular handling with payment issues, baggage claims, product marketing, online shopping, inflight shopping, additional purchase, service, online advertising, statistical surveys and analyses in order to elevate service quality and strengthen personalized services.
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